Jira Service Management

{"xsrfToken":"BOKU-3OC4-CIWJ-CFUT_23667cd5715a22a84673ca4238271070a0ff71b4_lout","branding":{"id":"2","key":"ws","name":"Website Support","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"OSU Extension website support","sharedPortalName":"OSU Extension Service","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"OSU Extension website support","sharedPortalName":"OSU Extension Service","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#d73f09","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/2334105e-da5a-4a7e-ac0d-892a08718a6b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMGQxZjA0Ni1jOTc4LTRjOWQtODU3Ny0xZDE4Mzc1Mjk4MDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjIzMzQxMDVlLWRhNWEtNGE3ZS1hYzBkLTg5MmEwODcxOGE2YiI6WyJyZWFkIl19LCJleHAiOjE2MjQxNTc2NTUsIm5iZiI6MTYyNDE1Njk5NX0.h-OefXwh11wedGgVit4b2J6u_mVIyeI5mqFmeOlIDpk&client=00d1f046-c978-4c9d-8577-1d1837529805&height=300&mode=fit","bannerMediaApiFileId":"2334105e-da5a-4a7e-ac0d-892a08718a6b","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"ws","projectId":11101,"serviceDeskId":2,"name":"Website Support","description":"Website support for OSU Extension faculty and staff. Contact the Web and Content Strategy team at Extension Communications and ECTU.","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"14","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":11232,"iconUrl":"https://osueesc.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11232","groups":[],"key":""},{"id":"13","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":11245,"iconUrl":"https://osueesc.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11245","groups":[],"key":""},{"id":"12","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"See something that isn't working? We appreciate the heads up!","icon":11210,"iconUrl":"https://osueesc.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11210","groups":[4],"key":""},{"id":"11","name":"Feedback from a caller","descriptionHtml":"","callToAction":"Feedback from a caller","introHtml":"Did someone call unable to find something on the website? Tell us about it. We want to work with you to make it easier.","icon":11200,"iconUrl":"https://osueesc.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11200","groups":[4],"key":""},{"id":"15","name":"Content strategy","descriptionHtml":"","callToAction":"Content strategy","introHtml":"Not sure the best way to plan, organize or evaluate your content? We're here to help.","icon":11201,"iconUrl":"https://osueesc.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11201","groups":[4],"key":""},{"id":"8","name":"Get website help","descriptionHtml":"","callToAction":"Get website help","introHtml":"Want to learn about adding or editing content on the website? Let us know, we'll get you started.","icon":11226,"iconUrl":"https://osueesc.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11226","groups":[4],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[8,15,12,11]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"WS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":11,"projectId":11101,"form":{"name":"Feedback from a caller","descriptionHtml":"","callToAction":"Feedback from a caller","intro":"Did someone call unable to find something on the website? Tell us about it. We want to work with you to make it easier.","instructions":"","icon":11200,"iconUrl":"https://osueesc.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11200","key":""},"fields":[{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"Briefly summarize the question or request","descriptionHtml":"Briefly summarize the question or request","required":true,"displayed":true},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"Please provide details, if possible, to help us diagnose the situation. What was the caller trying to do or find? What did they (or you) try first? Where did they get stuck? Was it a current Extension participant, or someone new?","descriptionHtml":"Please provide details, if possible, to help us diagnose the situation. What was the caller trying to do or find? What did they (or you) try first? Where did they get stuck? Was it a current Extension participant, or someone new?","required":false,"displayed":true},{"fieldType":"text","fieldId":"customfield_11111","fieldConfigId":"11617","label":"URL","description":"","descriptionHtml":"","required":false,"displayed":true},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true},{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/11","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/11","calendarParams":{"firstDay":0,"date":"2021-06-19T19:44:15-0700","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6Ld4_hgUAAAAANjrBz-GTX5-V_jL1Y9o9kpmmdPW","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMGQxZjA0Ni1jOTc4LTRjOWQtODU3Ny0xZDE4Mzc1Mjk4MDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMTAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2MjQxNTgyNTUsIm5iZiI6MTYyNDE1Njk5NX0.wiIVsJ1PrtzNVq4TuCN36Cm6_hzRmW5UyfEcuC-Hz5k","targetCollection":"upload-project-11101","endpointUrl":"https://api.media.atlassian.com","clientId":"00d1f046-c978-4c9d-8577-1d1837529805","tokenDurationInMins":20},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}