{"xsrfToken":"BOKU-3OC4-CIWJ-CFUT_1ed01a1be953e41791c407ff189bfdb6db57fcc6_lout","branding":{"id":"2","key":"ws","name":"Website Support","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"OSU Extension website support","sharedPortalName":"OSU Extension Service","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"OSU Extension website support","sharedPortalName":"OSU Extension Service","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#d73f09","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/2334105e-da5a-4a7e-ac0d-892a08718a6b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMGQxZjA0Ni1jOTc4LTRjOWQtODU3Ny0xZDE4Mzc1Mjk4MDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjIzMzQxMDVlLWRhNWEtNGE3ZS1hYzBkLTg5MmEwODcxOGE2YiI6WyJyZWFkIl19LCJleHAiOjE2NjA1Mjg2NTEsIm5iZiI6MTY2MDUyODA1MX0.e_GFZumb1_6hVITMsQbcaJXnGeJs1XIXRpCtG4kMra8&client=00d1f046-c978-4c9d-8577-1d1837529805&height=300&mode=fit","bannerMediaApiFileId":"2334105e-da5a-4a7e-ac0d-892a08718a6b","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"ws","projectId":11101,"serviceDeskId":2,"name":"Website Support","description":"<p>Website support for OSU Extension faculty and staff. Contact the Web and Content Strategy team at Extension Communications and ECTU.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"14","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11232,"iconUrl":"https://osueesc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11232","groups":[],"key":""},{"id":"13","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":11245,"iconUrl":"https://osueesc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11245","groups":[],"key":""},{"id":"12","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>See something that isn't working? We appreciate the heads up!</p>","icon":11210,"iconUrl":"https://osueesc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11210","groups":[4],"key":""},{"id":"15","name":"Content strategy","descriptionHtml":"","callToAction":"Content strategy","introHtml":"<p>Not sure the best way to plan, organize or evaluate your content? We're here to help.</p>","icon":11201,"iconUrl":"https://osueesc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11201","groups":[4],"key":""},{"id":"8","name":"Get website help","descriptionHtml":"","callToAction":"Get website help","introHtml":"<p>Want to learn about adding or editing content on the website? Let us know, we'll get you started.</p>","icon":11226,"iconUrl":"https://osueesc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11226","groups":[4],"key":""},{"id":"11","name":"Faculty and Staff Directory","descriptionHtml":"","callToAction":"Faculty and Staff Directory","introHtml":"<p>Request changes to the Faculty and Staff directory</p>","icon":11200,"iconUrl":"https://osueesc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11200","groups":[4],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[8,15,12,11]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"WS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":12,"projectId":11101,"form":{"name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","intro":"<p>See something that isn't working? We appreciate the heads up!</p>","instructions":"","icon":11210,"iconUrl":"https://osueesc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11210","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"Summarize the bug briefly.","descriptionHtml":"<p>Summarize the bug briefly.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"Please provide details of the issues you are seeing.","descriptionHtml":"<p>Please provide details of the issues you are seeing.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","fieldId":"customfield_11111","fieldConfigId":"11617","label":"URL","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/12","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/12","calendarParams":{"firstDay":0,"date":"2022-08-14T18:47:31-0700","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMGQxZjA0Ni1jOTc4LTRjOWQtODU3Ny0xZDE4Mzc1Mjk4MDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMTAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2NjA1MjkyNTEsIm5iZiI6MTY2MDUyODA1MX0.JMmfF0FMeaQOmr-BM_Ggrzh402tDdg76jBGTMwCfLQE","targetCollection":"upload-project-11101","endpointUrl":"https://api.media.atlassian.com","clientId":"00d1f046-c978-4c9d-8577-1d1837529805","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=osueesc","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BOKU-3OC4-CIWJ-CFUT_1ed01a1be953e41791c407ff189bfdb6db57fcc6_lout","baseUrl":"https://osueesc.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"10485760","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"00d1f046-c978-4c9d-8577-1d1837529805","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}