{"xsrfToken":"BOKU-3OC4-CIWJ-CFUT_79c8b0d847fc3f836c5670d8dabf8b5c05db1cfd_lout","branding":{"id":"2","key":"ws","name":"Website Support","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"OSU Extension website support","sharedPortalName":"OSU Extension Service","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"OSU Extension website support","sharedPortalName":"OSU Extension Service","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#d73f09","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/2334105e-da5a-4a7e-ac0d-892a08718a6b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMGQxZjA0Ni1jOTc4LTRjOWQtODU3Ny0xZDE4Mzc1Mjk4MDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjIzMzQxMDVlLWRhNWEtNGE3ZS1hYzBkLTg5MmEwODcxOGE2YiI6WyJyZWFkIl19LCJleHAiOjE2MTQ4NzY3NDMsIm5iZiI6MTYxNDg3NjA4M30.PKi3AOLxhOq1EA3k7CbWvJCvsZxHeZc-Bx1e2iuytvg&client=00d1f046-c978-4c9d-8577-1d1837529805&height=300&mode=fit","bannerMediaApiFileId":"2334105e-da5a-4a7e-ac0d-892a08718a6b","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"ws","projectId":11101,"serviceDeskId":2,"name":"Website Support","description":"<p>Website support for OSU Extension faculty and staff. Contact the Web and Content Strategy team at Extension Communications and ECTU.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"14","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11232,"iconUrl":"https://osueesc.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11232","groups":[],"key":""},{"id":"13","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":11245,"iconUrl":"https://osueesc.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11245","groups":[],"key":""},{"id":"12","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>See something that isn't working? We appreciate the heads up!</p>","icon":11210,"iconUrl":"https://osueesc.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11210","groups":[4],"key":""},{"id":"11","name":"Feedback from a caller","descriptionHtml":"","callToAction":"Feedback from a caller","introHtml":"<p>Did someone call unable to find something on the website? Tell us about it. We want to work with you to make it easier.</p>","icon":11200,"iconUrl":"https://osueesc.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11200","groups":[4],"key":""},{"id":"15","name":"Content strategy","descriptionHtml":"","callToAction":"Content strategy","introHtml":"<p>Not sure the best way to plan, organize or evaluate your content? We're here to help.</p>","icon":11201,"iconUrl":"https://osueesc.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11201","groups":[4],"key":""},{"id":"8","name":"Get website help","descriptionHtml":"","callToAction":"Get website help","introHtml":"<p>Want to learn about adding or editing content on the website? Let us know, we'll get you started.</p>","icon":11226,"iconUrl":"https://osueesc.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11226","groups":[4],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[8,15,12,11]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"WS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":12,"projectId":11101,"form":{"name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","intro":"<p>See something that isn't working? We appreciate the heads up!</p>","instructions":"","icon":11210,"iconUrl":"https://osueesc.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11210","key":""},"fields":[{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"Summarize the bug briefly.","descriptionHtml":"<p>Summarize the bug briefly.</p>","required":true,"displayed":true},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"Please provide details of the issues you are seeing.","descriptionHtml":"<p>Please provide details of the issues you are seeing.</p>","required":true,"displayed":true},{"fieldType":"text","fieldId":"customfield_11111","fieldConfigId":"11617","label":"URL","description":"","descriptionHtml":"","required":false,"displayed":true},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true},{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/12","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/12","calendarParams":{"firstDay":0,"date":"2021-03-04T08:42:23-0800","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6Ld4_hgUAAAAANjrBz-GTX5-V_jL1Y9o9kpmmdPW","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMGQxZjA0Ni1jOTc4LTRjOWQtODU3Ny0xZDE4Mzc1Mjk4MDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMTAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2MTQ4NzczNDMsIm5iZiI6MTYxNDg3NjA4M30.07B8cLo4KgdeZZsudA8dQbtddK9Q1g0RhDyJgKPEq-E","targetCollection":"upload-project-11101","endpointUrl":"https://api.media.atlassian.com","clientId":"00d1f046-c978-4c9d-8577-1d1837529805","tokenDurationInMins":20},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=osueesc","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BOKU-3OC4-CIWJ-CFUT_79c8b0d847fc3f836c5670d8dabf8b5c05db1cfd_lout","baseUrl":"https://osueesc.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"10485760","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"00d1f046-c978-4c9d-8577-1d1837529805","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}